Markdown Capabilities
- 04 Apr 2023
- 3 Minutes to read
- Contributors
- Print
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Markdown Capabilities
- Updated on 04 Apr 2023
- 3 Minutes to read
- Contributors
- Print
- DarkLight
- PDF
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PARTS
Instantly create beautiful online Self-Service Knowledge Base, Private Team Knowledge Base, and Standard Operating Procedures (SOPs).
SERVICES
Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease
TRAINING
Switch to better Knowledge base software with exceptional customer support
CONTACT
Knowledge base software is a category we dominate and are rated as the top leader in the industry. We have received this recognition in Jan 2020 by unbiased independent leading websites Capterra, Software Advice, GetAPP.
LOGIN
Analytics helps you analyze user engagement & other key metrics. Search Analytics provides you info about what your customers are looking for based on which you can enhance the Knowledge base.
PARTS
Apart from public documentation, you can create enterprise grade private Knowledge base for your employees with a secured access for them to gain the necessary information through a private login.
SERVICES
Your Customers wanted to use your self service Knowledge base than reaching out to your support team. Document360 helps you reduce support tickets by providing solution on the go.
BLOG
A well structured product to create a world class knowledge base for your customers and employees. Content producers get the power whereas the Content consumers get the simplicity.
WORKSHOPS
An advanced portal for content producers, with the state of the art editor, category manager, analytics and more.
CONTACT
Brand, style, and create a public or private knowledge base with a custom home page and domain.
Test 1
From release number 8.0.0.5, you will be able to keep the historical tables produced by Document360 updated with click of a button.
Test2
Document360 will understand the last date in the table and will try and update the table to the last available day?s prices.
Test 3
As on August 15th 2017, this only works with tables that have daily OHLCV data produced by Document360
Link
The Knowledge Base Software that scales with your Product
Video
Image
How did Chris get into documentation?
Chris?s journey into documentation started when he was at university. He was working on an archival research project and they had a database for all the historical documents that they were collecting and producing editions of. He worked very closely with the historians and produced documents for them on how to use the database when he finished his degree.
After finishing his degree, Chris joined a financial software startup where he was the second technical writer to join their team. He learned all the basics of the trade through the other technical writer at the company.
Important factors when creating documentation?
Putting the audience first is key! As Splunk has grown over the past few years they have been pivoting more into the SaaS space. Splunk had to embrace the frequent change and they found that the nature of software development for SaaS was more dynamic and agile. Being able to streamline your processes to align with the development teams? workflows is important.
Chris explains how Splunk is putting the customer first, this is through improving published materials based upon the customer feedback. Chris?s team is currently working alongside development for new features and capabilities for products and services. Being active community members and responding to customer feedback is another important part of putting the customer first.
Codeblock
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Table & Blockquote
| 1 | 2 | 3 | 1 | 2 | 3 |
|---|---|---|---|---|---|
| Document360 | BizTalk360 | AtomicScope | 4 | 5 | 6 |
| A | B | C | 7 | 8 | 9 |
As such, the Content is protected by copyright, trademark, and other intellectual property laws.
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A few customers live sites built using Document360:
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