What is the difference between a team account and a reader account?
A team account is anyone in your project who are assigned a contribution role such as “Owner”, “Editor”. Whereas, a reader account is anyone who is given access to the private project just to read the content after logging in. For public projects (accessible on the internet, like a product Knowledge Base), anyone canaccess it.
What is a project?
You can think of a project as a complete Knowledge Base (public or private). A project can have its team accounts, and one or more private projects (engineering team documentation, employee handbook, etc).
How is my payment being processed?
We use Stripe to process your payment. It’s the same payment provider used by companies like Twitter, Pinterest, and Lyft. We do not handle your credit card information directly.
Do you have monthly and yearly billing options?
Yes! We offer both monthly and yearly billing options. The yearly billing option is always cheaper (an estimated 20% discount).